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01. Do I need a Funky Kalakar account to be able to shop?

No, you don’t need a Funky Kalakar account to be able to shop. You can place your order using the guest profile. However, as a member, you can avail offers and stay up to date with the upcoming products, without going through the pain of entering your details every time you shop from our site.

02. I forgot my password. How do I reset it?

As you try to Log In, click on the forgotten password. Enter the email address associated with your account. Submit it to have your password emailed to you.

03. How can I change my password from my Funky Kalakar account?

Go to My Account > Change My Password. Punch in your new password and you’re good to go!

01. How do I know my shoe size?

As you go to the product page, you will see the Size Chart button. Click on it to know your correct size.

02. What materials are used in the making of any product?

As you go to the product page and look for product details, in Features you can find material information with additional information about the product.

03. What do I do after using the product?

After you’re done using the product or the product is worn out, do not discard it. Send it back to us for recycling. We do not charge any recycling fees. Apart from caring for the environment, you’ll be rewarded with 15% off on your next purchase. For sending it back to us, write to us at [email protected]

01. When will my order arrive?

Depending on your shipping address, your order will arrive in 3-5 business days. However, if you want to express delivery, you may write to us at [email protected] and we shall take it from there. You may track your order by going to My Orders > View Order History > Select Order > Track Order, which is under your account section.

02. How can I modify an order that I’ve already placed?

Write to us at [email protected] for any required modification and we will have it done for you. Please note that you need to write to us at the earliest or before receiving the ‘Order Dispatched’ Mail. However, ‘Made To Order’ orders cannot be modified.

03. Can I change the delivery address after I’ve placed the order?

Yes, you can. In order to change your address, write to us at [email protected] Please note that you write to us at the earliest or before receiving the ‘Order Dispatched’ Mail.

04. What if my package is opened/tampered with?

If you feel that your package has been opened/tampered with, please don’t accept delivery. Please raise a complaint.

05. What do I do if I never received my order?

Don’t worry. All you need to do is get in touch with us at [email protected] and we will take it from there at the earliest.

01. Will I be charged a shipping fee?

Depending on your shipping address, we offer free and / or paid shipping options, which will be highlighted at the time of making the payment. Kindly note that shipping fee is non-refundable in case the product is returned. However, the shipping fee will be refunded if you cancel the order before getting the ‘Order Dispatched’ Mail.

02. How can I track my order?

You may track your order by going to My Orders > View Order History > Select order > Track Order, which is under your account section. Additionally, you will also receive the tracking details in the “order dispatched” email.

03. Can I accept the shipment after opening and checking the contents inside?

This is not possible. However, once you accept the order, you can return it or get in touch with us.

01. How do I cancel my order?

You may cancel your order by going to My Orders > View Order History > Select Order > Cancel Order, which is under your account section. Please note that you can cancel your order at the earliest or before receiving the ‘Order Dispatched’ Mail. However, ‘Made to order’ orders cannot be cancelled.

02. When can I cancel my order?

You can cancel your order at the earliest or before receiving the ‘Order Dispatched’ Mail. However, ‘Made to order’ orders cannot be cancelled.

03. Can I cancel only a part of my order?

Yes, you can. In such a case, please write to us at [email protected] at the earliest before receiving the ‘Order Dispatched’ Mail. However, ‘Made To Order’ orders cannot be canceled.

01. Are there any offers for new customers?

Yes, there are new customers’ offers. Register with us to get the best offers on Funky Kalakar.

02. How do I find the best deals on Funky Kalakar?

We run our annual sales and promotions. Register and get the best offers on Funky Kalakar.

03. How do I redeem a coupon?

While checking out to buy our product, punch the COUPON CODE sent to you (on your email address) and the amount will change effective immediately.

04. How do I contact you if my question isn’t answered here?

Please write to us at [email protected] and we’ll answer all your questions within 24 hours.

01. How will I get a refund when I cancel an order?

Once your order has been canceled, it will take 5-7 business days for your refund to be processed and the amount to be transferred back to the source account.

02. Will I get a complete refund for the order I’ve canceled?

Yes, if you cancel it at the earliest or before getting the ‘Order Dispatched’ Mail.

03. How can I initiate a return?

You can return the product at our address within 15 days by dropping us an email for return request on [email protected]

04. What is the time period within which I can return the product?

You can return the product at our address within 15 days.

05. Can I return a part of my order?

Yes, you can return a part of your order at our address within 15 days.

06. How do I return a product after use for recycling?

After you’re done using the product or the product is worn out, do not discard it. Send it back to us for recycling. We do not charge any recycling fees. Apart from caring for the environment, you’ll be rewarded with 15% off on your next purchase. For sending it back to us, write to us at [email protected]

01. What are the payment modes available on Funky Kalakar?

You can pay using your Net banking accounts, PayPal account, credit and debit cards, or cash on delivery (if applicable).

02. I got charged for my order but haven't I received an order confirmation mail or SMS. What should I do?

Don’t worry. If you do not receive a confirmation mail or SMS within 30 minutes of placing the order, write to us at [email protected]

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